We make the greatest effort to take appropriate organizational and technical measures in order to protect your Personal Data against wrongful processing and/or loss. If you believe that your Personal Data is not protected properly or there are signs of misuse, please contact us via e-mail: mario@renardbleuhomes.net, to the attention of our Privacy Officer.

Why we collect your personal data

• Responding to questions – In the event you contact us through our Website or provide us your Personal Data directly via email, or via other social media sites such as Instagram and Facebook we will use your Personal Data in order to reply to your query or complaint, inter alia via e-mail or telephone or post.
• New reservations – We process your Personal Data when encoding a new reservation or to deliver you the information asked. We also process your Personal Data to invoice our Services, … etc.
• Obligations as set out by the law – We process your Personal Data to enforce or exercise any rights that are available to us based on the applicable law, such as use for the establishment, exercise or defense of legal claims. We may also use your Personal Data to fulfil our obligations as set out by the applicable law. 

Categories of Personal Data

The Personal Information that we collect depends on the context of your interactions with us and the Services and features you use within our Website and applicable law. However, the Personal Information we collect broadly falls into the following categories:

• Contact data: We can collect contact data about you. We receive this information directly from you when you communicate this to us, for example by sending us an e-mail. This can consist of the following information: name, address, e-mail address, phone number, and any Personal Data that you choose to put in annex. In particular we may process: name, first name, address, e-mail address, phone number, cellphone number, VATnumber, enterprise number, gender, date of birth and marital status, . This is information that is provided directly by you. 
• Financial data: when you use our Services, we process the identification- and bank account numbers. We also process the amounts already paid or that you still have to pay. 
• Usage data: We collect Personal Data regarding your activities on our website: IP address, device ID and type (serial number, hardware type, version, etc.), referral source, language settings, browser type, operating system, geographical location, length of visit, page views, or information about the timing, frequency, pattern or other details of your service use. This information may be aggregated and used to help us provide more useful information regarding the use of our website. In the event the usage data is completely anonymized (and can therefore not be traced back to you as an individual), this will not be considered Personal Data for the purpose of this Privacy Policy. This is Personal Data that is automatically collected through your use of the website.
• Information we collect from other sources: From time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. This can include demographic information (such as age and gender), device information (such as IP addresses, e-mail, cellphone number), location (such as city and country), and online behavioral data (such as information about your use of social media websites, page view information and search results and links). This information may be aggregated and used alone or in combination with other Personal Data we collect, to enhance our ability to provide relevant marketing and content to you and to help us provide you Services.

Your rights

This article lists your principal rights under data protection law. We have tried to summarize them for you in a clear and legible way. To exercise any of your rights, please send us a written request in accordance with article 1 of this Privacy Policy. We will respond to your request without undue delay, but in any event within one month of the receipt of the request. In the event of an extension of the term to respond or in the event we do not take action on your request, we will notify you.

1. The right to access
2. The right to rectification
3. The right to erasure
4. The right to restrict processing
5. The right to data portability
6. The right to object to processing
7. The right to complain to a supervisory authority

Retention to your data and deletion

Your personal information will not be kept for longer than is necessary for a specific purpose. This means we will keep your Personal Data throughout the period of your business relationship with us and whilst we are providing you our Services. If our business relationship ends or we stop providing you Services, your data will be stored in our database up to 1 year after the final contact or for a longer period in compliance with the law and the limitation periods that oblige us to store your personal data longer, e.g. to defend ourselves against any legal actions. 

General provisions

Despite the technical and organizational measures taken by Renard Bleu Homes, it can occur that third parties nevertheless succeed in circumventing these measures and/or using your Personal Data for improper purposes. The liability that Renard Bleu Homes may incur shall be limited to the limitation as set out in the agreement between us. In the event no limitation of liability was agreed upon in our agreement, the total liability of First Wave shall be limited to the direct damages up to the value of the agreement or 5.000 EUR, whichever is the lowest. In addition, the amount of our liability will never exceed the amount paid by our insurance. Renard Bleu Homes does not accept any liability in any way for any harm resulting from the use of the Personal Data by third parties to whom this data is provided on the basis of this Privacy Policy or with your consent. We are also not liable for non-compliance with the applicable law and/or regulations (including the privacy legislation) by these third parties. This Privacy Policy is covered by Greek Law and the Court in Zakynthos, Greece is authorized to acknowledge any disputes.