Covid 19 health protocols

Information about Covid-19

Our compliance with the health protocol in taking measure against the coronavirus COVID-19

Introduction

Dear customers, welcome to Renard Bleu Homes.

We would like to inform you that our accommodation establishment is fully in line with the special health protocols, on which tourism enterprises rely to take measures against the coronavirus COVID-19, as laid down in the Joint Ministerial Decision no. 10204 by the Ministries of Finance, Health and Tourism (Greek Government Gazette 2587 Β’/ 25.5.2022). All members of the accommodation staff have received the necessary training to comply with the health protocols. The accommodation establishment has obtained the “Health First” certification seal from the Ministry of Tourism, indicating that the operation complies with all health protocols. In our attempt to adapt to the new circumstances brought by the COVID-19 coronavirus pandemic, we ask for your understanding and compliance with the measures applied to prevent the COVID-19 coronavirus transmission. We would like to inform you that the operation bears no liability against any person, relating directly or indirectly to the coronavirus COVID-19, since we comply with the special health protocols and bear the “Health First” certification seal (Article 60 (5) of Law 4688/24-5-2020).

General Rules

Where required, personal protective equipment is available: disposable masks (simple surgical or fabric/ cloth) and disposable gloves. The operation complies with the circular of the Ministry of Health “Protection of Public Health by the coronavirus SARS-COV-2 in the water supply and sewerage systems”. All employees of the accommodation establishment apply the basic measures to prevent the COVID-19 coronavirus transmission: hand washing, use of antiseptics, keeping physical distances, avoiding hand contact with the face and generally complying with the personal and respiratory health measures. Nikitas Marinos Kouris has been appointed as the coordinator of the accommodation to supervise the implementation of the plan for compliance with the rules of health protocols against the coronavirus COVID-19. All specified procedures under the guidelines set by the Hellenic National Public Health Organization (EODY) on the management of any suspected COVID-19 case are fully complied with. All members of the accommodation staff use personal protective measures, which are always available. Staff member who is a confirmed or suspected case of covid-19, will be treated in accordance with the instructions of EODY that apply to the general population. All staff members are checked for covid-19 in accordance with current legislation Attention is paid on the General Data Protection Regulation (GDPR). The operation has special equipment (medical kit) for the occurrence of a suspected case, such as gloves and disposable masks, antiseptics, cleaning wipes, aprons, long-sleeved robes and laser thermometer. Between departure and arrival of different customers in same room, it is cleaned, disinfected and adequately and diligently ventilated. Special cleaning instructions apply in the event of a COVID-19 case according to the respective EODY guidelines. During work, the staff comply with the basic measures to avoid the transmission of the coronavirus COVID-19; they do not smoke, they do not consume food or drinks and they are equipped with gloves, masks (simple surgical or fabric), robe and closed shoes. It is not allowed to clean a room of a confirmed or suspected case during the stay of the occupants in it. Thorough cleaning – disinfection (e.g. with a steam cleaner) of the room and bathroom surfaces in question, following the necessary ventilation of the room through open windows and doors. In a possibility of confirmed case of covid-19, wherever there are fabric surfaces (eg furniture upholstery) are cleaned with a steam device at a temperature> 70 ° The staff complies with all hygiene rules when collecting dirty linen by using the appropriate personal protective equipment in accordance with current legislation. It is ensured that the clean linen is maintained in a good and clean condition during their storage and transport to the use areas (rooms, restaurants, etc.)

Management of suspected COVID-19 case

If a guest has symptoms compatible with the COVID-19 infection, the following apply:

Immediate notification to the accommodation’s health manager, who shall ensure the implementation of the measures for the patient’s isolation in his/her room. The patient is provided with a surgical mask. Moreover, the physician with whom the tourist accommodation is collaborating shall be informed or, in case there is no such physician, then a physician from the health care structure that is interconnected to the accommodation will be called to assess the incident.
For the time period during which the patient is waiting to be examined by a physician, no staff should enter his/her room unless there is good reason. If the need arises, a specific member of the accommodation staff shall deal with the potential case exclusively, implementing personal protection measures (surgical mask, gloves).
The physician shall enter the room of the suspected case wearing personal protection equipment (high respiratory protection mask, protective goggles, waterproof robes, gloves).
If the patient shows a mild clinical picture, a nasopharyngeal swab shall be taken by the physician for a rapid antigen test and the patient will remain in his/her room until the results are announced. – In case of a positive result, the patient, wearing a surgical mask, will be transported to the hotel’s quarantine rooms or to the quarantine hotel. In regard to the patient’s transportation conditions, the provisions of the applicable legislation shall apply at any time. – In case of a negative result, the patient will be treated within the hotel according to the instructions of the attending physician. At the physician’s discretion, it may be requested to repeat the antigenic rapid test or the molecular PCR test.
If the patient is in need of hospitalization, he/she shall be transported by the national care emergency centre – EKAB (simple/water ambulance, air ambulance) to a health care unit that meets the specifications for the hospitalization of patients infected by COVID-19.
Immediate notification to the Hellenic Public Health Organization (EODY) by the hotel’s health manager (+30 210 5212054 or 1135, 24-hour operation), regarding the suspected/confirmed case.
After the patient has left the room and been transported to a quarantine hotel or a reference hospital, the room must be cleaned/disinfected. The recommended personal protective equipment for the cleaning staff includes: – surgical mask – long-sleeved robe, disposable, waterproof (or water-repellent and a plastic apron additionally) – disposable gloves – protective goggles
The proper and safe method for applying, removing and disposing of the personal protective equipment must be followed. Hand hygiene should always follow after the cleaning, disinfecting and disposing of the personal protective equipment: wash with soap and water for at least 20 seconds or, if this is not possible, use an antiseptic solution containing 60-95% ethanol. It is expressly noted that the use of gloves does not replace hand hygiene.
The protective equipment used must be disposed of in a closed, pedal-controlled bin.
If the patient is accompanied by a person who wishes to stay close to care for him/her (e.g. spouse), he/she should be provided with a surgical mask and the need for hand hygiene should be emphasized (frequent washing with soap and water or use of an alcoholic antiseptic) each time he/she comes in contact with the patient’s secretions or inanimate environment, before and after a meal, before and after using the toilet.
The contact details of the patient’s relative need to be recorded in the event that consent shall be required for surgical operations and the patient is unable to communicate.